Frequently Asked Questions
Everything you need to know about your TTRacing experience.
How long does shipping take for my gaming chair?
Standard shipping typically takes 3-5 business days for metropolitan areas. For regional locations, please allow 7-10 business days for your delivery to arrive.
Do TTRacing chairs come with a warranty?
Yes, all our chairs come with a comprehensive 2-year warranty covering structural defects and mechanical parts to ensure your long-term comfort.
What is your return policy?
We offer a 7-day return policy for items in original, unassembled condition and packaging. Please note that return shipping costs are the responsibility of the customer.
Are the chairs difficult to assemble?
Not at all. Each chair includes a detailed instruction manual and a tool kit. Most customers find they can complete the assembly within 20 to 30 minutes.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and offer flexible buy-now-pay-later options including GrabPay and Atome.
How do I maintain and clean my chair's upholstery?
For PU leather, we recommend using a damp microfiber cloth for regular cleaning. Avoid harsh chemicals; instead, use specialized leather cleaners for deep maintenance.