Returns & Exchanges

At TTRacing, we stand by the quality of our ergonomic chairs and home office solutions. If you are not completely satisfied with your purchase, we offer a 14-day return policy to ensure you find the perfect comfort for your workspace.

Return Process

• 1.
  Initiate Your Request

  Contact our dedicated support team within 14 days of receiving your item to request a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Disassemble the chair carefully and place all components back into their original packaging, ensuring that all tools and manuals are included.

• 3.
  Ship the Item

  Affix the provided return label to the exterior of the box and drop it off at your nearest authorized carrier location.

• 4.
  Inspection and Refund

  Once our warehouse team verifies the condition of the returned unit, we will process your refund to your original payment method within 7-10 business days.